Lamai Inn Ranong

Lamai Inn Boutique Hotel logo in Ranong, Thailand

Lamai Inn Ranong

Boutique hotel — online booking, bike rentals, tours & visa run assistance

Privacy Policy

1. Who We Are

This website is operated by Lamai Inn, a boutique hotel located at:

📍 101/15 Village No. 1, Bang Rin Subdistrict, Mueang District, Ranong Province 85000, Thailand

Website: https://lamaiinn-ranong.com

We offer accommodation services including online booking, excursions, bike rentals, and visa run assistance.

2. What Personal Data We Collect and Why

When you use our website, we may collect the following information:

  • Full name

  • Email address

  • Phone number

  • Passport number or ID (for legal compliance)

  • Nationality

  • Check-in / check-out dates

  • Booking preferences

  • Payment data (processed securely via Omise)

This information is collected for the purpose of processing bookings, legal compliance with Thai immigration laws, and providing better service to guests.

3. Comments

If visitors leave comments (if enabled), we collect the data shown in the comment form, along with the visitor’s IP address and browser user agent string to help detect spam.

An anonymized string (hash) from your email may be provided to Gravatar. You can review their policy here: https://automattic.com/privacy/

4. Media

If you upload images to the site (e.g. via contact form or booking), please avoid including location metadata (EXIF GPS), as it may be downloaded by others.

5. Cookies

We use cookies to enhance user experience. Cookies may be used to:

  • Remember your form data (name, email, etc.) if you leave a comment

  • Manage login sessions (if applicable)

  • Analyze website traffic (Google Analytics or similar tools)

Cookies related to login and admin features are set only for site administrators.

You can control cookie settings via your browser.

6. Embedded Content from Other Websites

Articles or pages on this site may include embedded content (e.g., Google Maps, YouTube videos). Such embedded content behaves as if you visited the source website.

These third-party sites may collect data about you, use cookies, or embed tracking code.

7. Who We Share Your Data With

We do not sell or share your data with third parties for marketing.
We may share minimal data with:

  • Omise for secure payment processing

  • Thai authorities (only when required by law)

8. How Long We Retain Your Data

We retain booking data for as long as necessary to:

  • Fulfill your reservation

  • Meet legal and accounting requirements

  • Improve guest service for repeat visitors

Comments (if enabled) are stored indefinitely unless manually removed.

9. What Rights You Have Over Your Data

You can request to:

  • Access your data

  • Receive an export of your data

  • Request deletion of your personal and passport data (unless required for legal reasons)

To make a request, contact: info@lamaiinn-ranong.com

10. Where Your Data Is Sent

If you make a payment, your data is securely transmitted to Omise for processing.
If you send us a message or booking request, it may be routed via secure email systems.
Comments may be checked by automated spam detection.